Privacy Policy

Welcome to the Leosphere Limited Privacy Policy! We value your privacy and are committed to protecting your personal information. This policy explains how Leosphere handles the collection, use, and disclosure of your personal information when you use our free customer app (the "Service").

Please read this policy carefully before using the Leosphere customer app. By using our Service, you agree to the collection and use of your information as described in this Privacy Policy.

Information Collection and Use

Leosphere acts on behalf of hospitality businesses to facilitate their customer recognition and engagement programs. When you use the Leosphere customer app, we may collect certain personal identifiable information from you, including but not limited to your First Name, Last Name, and Email Address. This information is necessary to create your customer membership and to identify you when you interact with the customer recognition and engagement services provided by the business associated with the app.

Rest assured that your information will only be shared with the specific business with which you have created a membership via this app. Leosphere will never share your information with any other businesses or sell it to third parties.

Device and Connection Information

To enhance your experience with the Service, Leosphere may collect device-specific information when you install, access, or use our Services. This information may include details about your hardware model, operating system, browser, IP address, mobile network, including phone number, and device identifiers. We may also collect device location information if you use location features within the app, solely for diagnostics and troubleshooting purposes to assist you with any app-related location issues.

Service Usage

During your use of the Service, certain app features may require the use of external services such as phone, email, or internet browsers. Please note that these features do not share any of the personal information you have provided to Leosphere. Your information remains securely stored and accessible only by the business you have a membership with via the app.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect any changes in our practices and to ensure compliance with applicable laws and regulations. We encourage you to review this policy periodically for any updates. Any changes we make will become effective immediately upon posting on this page.

If you have any questions or concerns about our Privacy Policy, please contact us at support@leosphere.co.nz.

Thank you for entrusting your information to Leosphere. We are dedicated to protecting your privacy and providing you with a seamless and secure customer experience.